Make sure your entity ID matches your instance and marketplace info.
You will need to check this in Amazon under Instance Info: https://advertising.amazon.com/marketing-cloud/instances/amcy6z3pbvi/info
AMC is available across these marketplaces grouped by region:
⚫ North America: United States, Canada, Mexico
⚫ South America: Brazil
⚫ Europe: Germany, Spain, France, Italy, Netherlands, United Kingdom, Sweden, Turkey
⚫ Middle East: Saudi Arabia, United Arab Emirates
⚫ Asia Pacific: Australia, India, Japan
Accept the Terms and Conditions
You must accept the terms and conditions in AMC on Amazon under the region you are trying to connect.
You must also be logged in with the same Amazon authorized login that has access to the AdLabs Team for the profile you are trying to connect.
Not sure which email that is? Check under “Manage Teams”.
Still can’t connect? Please reach out to us via the chat bubble in the app.
